extract user's name/Password

        If you forget your password, please enter your registered Email address or your user name to retrieve your password (and login).

Input your name, unit and department, if the system finds a match record, you can input your e-mail address to claim the username.

The name you filled in when you registrated.
The name of workplace you filled in when you registrated.
The name of department you filled in when you registrated.

        We can help you reset the password by sending a message with new password to your registered email address on the account. You may need to wait up to 24 hours to receive our email. If you did not receive an email after waiting for 24 hours, please submit another request or contact us.